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Delivery and Returns

Gift Cards will be delivered by the following:

  • Standard – 3 to 5 business days for delivery (Royal Mail 1st Class – Sent Next Business Day)
  • Signed for – 2 to 3 business days for delivery (Royal Mail Signed for – Dispatched Same Day if received before 2pm Monday to Friday)
  • Christmas Pepe’s Gift Card Orders

    Please place your order and pay for your Pepe’s gift card prior to December 17th to ensure delivery for Christmas .

Is there a problem with your order?

We do our best to make sure your gift card is received in good condition and with funds, but if it doesn’t, we are here to help.

Important information

Gift Cards are valid for 12 months from the date of purchase/ issue. Cards cannot be exchanged for cash. Lost or stolen cards will not be compensated.

Return & Refunds policy

While we hope you’ll be happy with your gift card(s), we know you may sometimes need to return them. If you do, this policy has all the information you’ll need to know.

Changed your mind?

That’s no problem. We’re happy to offer a full refund on gift cards, as long as it’s within the cancellation period

Refund Policy

As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, your right to request a refund starts from the moment you place your order until 14 days after you receive your goods. Refunds can only be made on gift cards that have the full purchase value remaining.

To return a gift card, please contact us at orders@pepesgiftcard.co.uk. Once you have registered your refund, please put your gift card into the post and send it back to Miconex, 13 Rose Terrace, Perth. PH1 5HA.

Once the gift card has been received your refund will be processed within 3-5 working days. Refunds will be made to the credit or debit card used for purchase. Miconex does not accept responsibility for the loss of your returned goods or your postage charges.

Return costs

You are responsible for the cost of returning gift cards for refunds. We would recommend a form of tracked mail to ensure receipt. We do not accept responsibility for the loss of your returned goods or your postage charges.

Receiving your refund

Once the gift card has been received your refund will be processed within 3-5 working days. Refunds will be made to the credit or debit card used for purchase.

Your Statutory Rights

Don’t worry, nothing in this policy affects your statutory rights.

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Buy the Pepe’s Card

The perfect gift for Piri Piri lovers!

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